IT-BPO firms, which are already facing a US slowdown and currency fluctuations, are now busy in firming up their plans to tackle a rising inflation in the country and its impact on salary, sales, general and administrative (SG&A) and travel costs, which can dent their profit margins.
] do it during the year. If inflation continues throughout the year the firms would have to effect a mid-term hike or raise the salary by a good measure in the next financial year. Next in line comes transport costs as many transport associations are planning to increase their rates. The Maharashtra Call Centre Drivers' and Owners' Association (MCCDOA) has asked for an increase in remuneration. "All BPO units pay us Rs 6 per kilometre. Considering the increase in petrol and diesel prices, we now want the charges hiked to Rs 10 per kilometre," said Nana Kshirsagar, president, MCCDOA.
Full Story: BPOs grapple with inflation
] do it during the year. If inflation continues throughout the year the firms would have to effect a mid-term hike or raise the salary by a good measure in the next financial year. Next in line comes transport costs as many transport associations are planning to increase their rates. The Maharashtra Call Centre Drivers' and Owners' Association (MCCDOA) has asked for an increase in remuneration. "All BPO units pay us Rs 6 per kilometre. Considering the increase in petrol and diesel prices, we now want the charges hiked to Rs 10 per kilometre," said Nana Kshirsagar, president, MCCDOA.
Full Story: BPOs grapple with inflation
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